All orders will be shipped within 5 Business Days. We have a 30 day refund
Please use the paypal checkout processor to pay by credit card,
e-check, or through your paypal account.
We are located in California and ship by UPS or USPS (United
States Postal Service). Depending on your address and the weight of
your package we may choose either method.
We process all orders as fast as possible, however, it may take
some time to reach your location after the 1-5 business day
processing time and the delivery time which can be up to 1-7
business days depending on your distance from California.
Smaller orders that are under a pound and/ or have value under
$100 will most likely be shipped via USPS Priority Mail. All heavy
and/or high value orders will be shipped via UPS; UPS has higher
quality services including real time tracking and speedy claims
All high value orders will require a signature upon delivery as
we are liable for the package if it gets lost or stolen, so please choose your ship to location wisely so
someone is there to sign. UPS will make 3 delivery attempts; you
may also arrange a pick-up or have the package redelivered to a new
location for a signature for a small fee. Please contact UPS directly if you
wish to use UPS services.
International Order may take up to 3 weeks for delivery
depending on which country we are shipping to.
Please note that
these prices do not include duties, taxes, or additional fees
country may impose. Please contact a customs broker or your
local government for more information; as we have no control over
this, and we do not reimburse shipping on returned packages.
Our default International shipping method is USPS priority mail.
To reduce phone volume we prefer you contact us by email:
If you need to speak with a customer service representative
please email your phone number and we will call you back.